EDUCATION
MASTER OF BUSINESS ADMINISTRATION
University of California, Riverside ▪ June 2005 ▪ Dean’s Fellowship recipient
BACHELOR OF SCIENCE ▪ COMPUTER SCIENCE
University of California, Riverside ▪ June 2003
TECHNICAL QUALIFICATIONS
-
Programming: PHP, C++, Javascript, JQuery
-
Other: HTML5, CSS3, MySQL, Microsoft PowerShell, Active Directory Environments, general Windows network administration, Microsoft Access, Microsoft Excel, Adobe Photoshop, Adobe Illustrator
PROFESSIONAL EXPERIENCE
Vice President of Operations ▪ Acorn Technology Corporation
Riverside, CA ▪ 2004-Present
-
Responsible for overseeing the management of over 110 customer servers and 1200 workstations.
-
Designed and developed custom web interface and email reports for Windows Server Update Services.
-
Develop organizational strategic objectives and implement them upon board approval.
-
Wrote custom Rsync management interface to manage backup for customer servers.
-
Developed and implemented automated, remote application deployment system.
-
Acquired SAS 70/SSAE 16 certification for data center and managed IT operations.
-
Manage technical support team including helpdesk, on-site and lab technicians.
-
Oversee management of 24/7 data center operations team.
-
Designed and implemented data center policies and procedures.
-
Customer service representative for critical customers.
-
Manage and maintain relationship with customer points of contact.
-
Designed and implemented change management system for overseeing change order management system.
-
Created and implemented purchase order management system.
-
Created and maintained websites for multiple customers.
-
Maintained and developed relationship with strategic vendors.
-
Managed equipment ordering process and was responsible for inventory management.
-
Started and managed internship program providing U.C. Riverside students credit and valuable experience.
-
Created company logo and designed all company marketing materials.
-
Constructed company website.
Web Developer ▪ Media Environment Design
Escondido, CA ▪ 2002-2003
-
Created a dynamic user management system to maintain a database of clients.
-
Designed general website layout and graphics to promote products and services.
-
Constructed dynamic seminar schedule with secure online shopping cart.
-
Built secure section that allowed clientele to download custom databases for their company.
Web Designer ▪ Isca Technologies
Riverside, CA ▪ 2002-2003
-
Worked with I.T. Director to develop professional website layout and graphical interface.
-
Restructured and streamlined existing MySQL database structure.
-
Built an online shopping cart that produced daily logs of customer orders.
-
Designed and programmed dynamic product catalog.
AFFILIATIONS
- Phi Gamma Delta Fraternity ▪ University of California, Riverside